Privacy Policy
Last updated: February 8, 2024
1. Introduction
EcoResourceHub ("we", "our", or "us") is committed to protecting your privacy and security. This Privacy Policy explains how we collect, use, and safeguard personal and industrial data when you use our platform, including our website, marketplace, and Digital Product Passport services.
2. Data We Collect
We collect data to provide better services to all our users. This includes:
- Account Information: Name, professional email, company name, and contact details.
- Industrial Data: Material specifications, waste stream volumes, logistics data, and facility locations for the purpose of industrial symbiosis.
- Financial Information: Billing details and payment processing information (handled securely via Stripe).
- Technical Data: IP address, browser type, and usage patterns on the platform.
3. How We Use Data
Your data is used to:
- Facilitate industrial matchmaking and circular economy transactions.
- Generate Digital Product Passports (DPP) for material traceability.
- Improve platform performance and develop new sustainability features.
- Comply with legal obligations and EU Digital Product Passport regulations.
4. Data Protection & Security
We implement robust security measures, including end-to-end encryption for industrial data and secure storage via Supabase. We do not sell your data to third parties. Access to sensitive industrial data is restricted to authorized parties involved in specific transactions or compliance audits.
5. Third-Party Services
We use trusted third-party providers for critical functions:
- Stripe: For secure payment processing.
- Supabase: For database and authentication security.
- Vercel: For platform hosting and deployment.
6. Your Rights
Depending on your location, you may have rights under GDPR or other regulations to access, correct, or delete your data. Contact us at privacy@ecoresourcehub.com to exercise these rights.
7. Contact Us
If you have questions about this Privacy Policy, please contact our Data Protection Officer at help@ecoresourcehub.com.